Frequently Asked Questions

Everything you need to know about your Venusia skincare journey.

What makes Venusia products suitable for sensitive skin?

Our products are dermatologically tested and formulated with high-quality ingredients like Squalene and Aloe Vera to provide deep hydration without irritation, making them ideal for dry and sensitive skin types.

How can I track my order?

Once your order is dispatched, you will receive a tracking link via email and SMS. You can use this link to monitor your shipment's progress in real-time.

What is your return policy?

We accept returns within 7 days of delivery if the product is unused, unopened, and in its original packaging. Please contact our support team to initiate a return request.

Are Venusia products safe for daily use?

Yes, our moisturizers and creams are designed for daily use. For best results, we recommend applying them twice a day, especially after bathing when the skin is most receptive to hydration.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

Do you offer international shipping?

Currently, we only ship within India. We are working on expanding our reach to international customers soon.